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Revised as of Thursday, July 18, 2019 05:10 PM



Director, Customer Care Services
Austin, TX


Austin Energy is seeking a Director of Customer Care Services. This Director provides senior-level leadership for staff and programs related to Customer Care Services. This position works closely with internal and external City of Austin partners, driving improvements with cross-functional teams. The Director of Customer Care Services collaborates with stakeholders to develop and manage programs affecting the Austin community and customer groups.



Enhances the customer experience through providing operational oversight and strategic leadership in any of the following areas: City of Austin Utility Contact Center, City of Austin 3-1-1 Contact Center (24x7 operations), Customer Assistance Programs, Community Engagement, and Escalations.


Duties, Functions and Responsibilities:

  1. Provides strategic management oversight, leadership, and accountability for customer-facing assigned departments.

  2. Analyzes, evaluates, and directs implementation activities of the "Best-in-Class" programs applicable to assigned areas.

  3. Oversees operations and program and policy development, including internal and external communication coordination, for assigned areas.

  4. Develops and monitors Operations and Maintenance (O&M) and Capital Improvement Project (CIP) budgets and responds to any deviations from the approved cost/timeline and milestone activities.

  5. Provides audit oversight for the accuracy, effectiveness, efficiency, and reliability of operations.

  6. Bears responsibility for providing operational contract management oversight. Negotiates and manages performance measurements for contracts for services provided by vendors.

  7. Bears responsibility for service-level agreements with other City of Austin departments and fosters positive interdepartmental relationships.

  8. Promotes confidence and public trust through education, communication, and working collaboratively to build internal and external relationships.

  9. Ensures compliance with Local, State, and Federal regulations and oversight bodies, processes, and procedures.

  10. Oversees the development, use, and maintenance of data, metrics, and statistics to develop strategy for increasing customer experience and operational efficiency.

  11. Bears responsibility for creating a culture that regards safety and customer service paramount to operations and customer service delivery.

  12. Provides recommendations and guidance in technology requirements gathering, testing, implementation, and maintenance of systems supporting core functions.


Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.


Minimum Qualifications:

  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in Business or in a field related to the job, plus seven (7) years of related experience, including two (2) years of which were in a managerial/executive capacity.

  • Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the non-managerial/executive experience.


Preferred Qualifications:

  • Two (2) years of experience at a Director level, managing multiple second-level managers and work units in a customer-facing operation within an organization

  • Experience with root cause analysis and application, or other problem solving methodologies such as Lean Six Sigma

  • Experience leading or managing teams responsible for applying data analytics to improve the customer experience

  • Experience overseeing high-level, high-visibility cross-functional projects including application of project management principles and methodologies

  • Experience managing operational budgets of $5 million or greater

  • Demonstrated experience developing community programs and navigating through different stakeholder priorities while effectively maintaining relationships with stakeholders


To Apply:

Please visit:


Company Information:

Austin Energy is more than just a power company. We are 1,700 of your friends and neighbors with a mission to safely deliver clean, affordable, reliable energy and excellent customer service — 24 hours a day, 365 days a year. As a community-owned utility, we’re a not-for-profit enterprise of the City of Austin that is focused on driving customer value in energy services. At Austin Energy, we are determined to use innovative technology to build a better Austin and to lead the way for clean, affordable energy. More information:



Senior ERCOT Power Originator

Uniper seeks a Houston-based Originator for the ERCOT power market with a focus on sourcing transactions with load serving entities.


What we offer
At Uniper, we believe in rewarding our employees for their hard work. We offer competitive salaries and comprehensive benefits.


How we work
Our people are key to our success. Our core objective is to provide them with a supportive and entrepreneurial work environment that fosters collaboration. This allows our people to take responsibility and make optimal use of their skills. Together, we want to shape the future of energy.


What we are looking for
This role will work collaboratively with the overall power origination and trading effort, with the individual performing this function being looked upon to help steer Uniper’s overall ERCOT business effort. Transactional focus will be on both short and long term, from within 12 months to over 12 years.  Responsibilities include:

  • Focusing externally on developing a client base of power purchasers in Texas.

  • Secondarily sourcing opportunities in neighboring areas such as SPP and the Gulf region will be welcomed.

  • Generating other deal flow such as power purchases and gas opportunities.

  • Assisting in the overall branding and marketing of Uniper in the region.

  • Working with the ERCOT traders to determine liquidity needs on an ongoing basis.

  • Enabling the receiving and lead the responses to mass RFP requests.


Who we are seeking

  • Bachelor's degree in related field.

  • Several years of experience dealing with Texas load counterparties such as municipalities, cooperatives, industrials, consultants, and REPS is a must.

  • Must be able to work collaboratively with traders, gas originators and other functions.

  • Candidate must have the proven ability to source and then in turn take the lead to move a transaction all the way through closing.


Interested candidates please APPLY HERE.


About us

We have extensive knowledge of global and regional energy markets with their different regulatory systems and market conditions. Uniper has the equipment, knowledge and skills to succeed as an established energy business. We have various expertise in the construction, management and operation of large power plants, as well as in the optimization and risk management of assets and contracts. At Uniper, people work with one common goal: The reliable supply of energy.


Uniper is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, belief or marital status. We actively promote diversity, equality and flexible working.




Western Region Vice President, Sales

Location – California or Houston


Client Overview: Client is a US retail energy supplier that assist businesses how to successfully manage their energy consumption, costs and risk management in deregulated energy markets. They provide large C&I customers with, energy risk management, market intelligence, demand management, enrollments/scheduling services, settlements and billing. Client is a publicly traded company with revenues of $7+ billion.


Primary Functions: Reporting to the Vice President, Sales, the RVP, Sales will lead energy commodity and risk management solution sales efforts across all markets, segments and channels to clients within the Western Region.



  • Lead a high-profile sales team responsible for generating gross margin.

  • Recruit, hire, coach, train and supervise employees.

  • Work with regulatory affairs to push for the further expansion of Western markets.

  • Stay current on market and regulatory events within the region.

  • Develop new distribution channels as opportunities arise that can generate net growth.



  • 10+ years of sales and marketing working in deregulated energy commodity markets.

  • 5+ years of managerial / leadership experience with sales teams.



  • Polished and proven leadership skills.

  • Ability to professionally present to internal and external audiences including senior managers.

  • Knowledge of FASB hedge accounting treatments.

  • Knowledge of risk valuation methodology is preferred.

  • Knowledge and experience in transactions that involve renewable energy sources.


***All offers of employment will be contingent on a clear background check and drug screen***


If you are interested, contact Scott Brownholtz @ 916.649.3200 –




Director of Engineering – Federal ESPC

Remote Location


Client is one of the largest and most respected energy services companies in the U.S., utilizing design-build and performance-based contracting vehicles to deliver energy and maintenance savings and significant infrastructure upgrades to Federal facilities.


The Director of Engineering will report to the SVP and will lead/manage engineering and development teams performing development over a portfolio of energy savings projects. Responsible for engineering/financial leadership support of all ESPC engineering activities.



  • Overall performance of the Federal Engineering Group

  • Provide mentoring and leadership to the engineering group

  • Assess group capabilities and optimize staffing and assignment of resources

  • Lead engineering group to ensure that creative and cost effective energy conservation measures are identified, developed and completed on time and on budget

  • Flawless collaboration with leadership and other internal departments, including sales, business development, energy conservation engineering, construction, commissioning, measurement & verification and Central Plant O&M

  • Actively recruit new talent and retain top talent



  • Education - BS Engineering/equivalent

  • 10+ years’ experience in HVAC and EMS Design, and/or energy analysis

  • Experience in managing multiple technical teams

  • Experience with CHP, HVAC, and control systems preferred

  • Experience in FEMP Measurement &Verification protocols preferred


If you are interested, contact Scott Brownholtz @ 916.649.3200 –



Gaiascope, Inc.
Energy Hedge Fund Accountant

Seeking hedge fund accountant with experience in US power markets, preferably including ERCOT. Flexible consulting hours to start and serve as trial period, to grow to full-time position over next 6 months. Will pay above-market incentive compensation for the right candidate.

Phone: 347-306-1486



SaltHill Group is searching for qualified candidates to fill several open positions with our clients including global energy companies, oil & gas majors, hedge funds, I-Banks, IPPs, proprietary trading firms, utilities, retail energy providers, and market research firms.  We work with companies nationwide.  Sample open positions include:

  • FTR/CRR Traders, Position #1

  • Transmission Trading Analyst (Speculative Focus), Position #2

  • Lead Transmission Analyst (Generation Focus), Position #3

  • Power Trading Analyst, Position #4

  • Retail Electricity Structuring & Pricing Analyst, Position #5

  • Power Quantitative Structuring Manager, Position #6

  • Power Risk Control Lead, Position #7

  • Power Middle-Office Senior Analyst, Position #8

  • Strategic Solutions Specialist, Position #9

For information on these open positions, please contact by e-mail and visit our website

SaltHill Group
191 North Wacker Drive, Suite 2300
Chicago, Illinois 60606
Phone 312-422-1392  

Position #1: FTR/CRR Traders – CaISO, ERCOT, MISO, NY, NE, Ontario, PJM or SPP Focus
Position trades in monthly, quarterly and annual auctions.  Required: advanced degree (PhD or Master’s required, power engineering preferred), strong fundamental market knowledge, strong modeling and programming skills (power system economics, power flow and dispatch models), and prior profitable trading record trading FTRs/CRRs in a hedging or speculative trading environment.

Position #2: Transmission Trading Analyst (Speculative Focus)
Position provides analytical support for the nodal and ICE/OTC power traders across an assigned US ISO for a global energy trading firm (speculative). Responsibilities include running production cost models / power flow models; providing transmission and congestion research; forecasting nodal power prices; and identifying trade strategies for the FTR / CRR auctions. Required: Master’s or PhD in Electrical Engineering (power systems focus) with 1-5 years’ experience in transmission planning, power engineering or congestion analysis at a utility, IPP, power trading firm, power research firm or ISO; expert knowledge in the market rules of one or more of the following regions (PJM, NYISO, ISO-NE, MISO, CaISO, ERCOT or SPP) with a strong preference for PJM or ERCOT experience; power fundamental modeling skills; and experience using UPLAN, PowerWorld, Dayzer, PROMOD or PSSE. Advanced technology skills desired for data mining purposes and building trading tools.

Position #3: Lead Transmission Analyst (Generation Focus)
Position is responsible for managing the financial and physical transmission congestion risks for a power generation company supporting its FTR team in the PJM and MISO markets. The position uses both data mining and fundamental analysis techniques to support trading decisions in the long-term and monthly FTR auctions, and in Day Ahead and Real Time markets. It also is involved in speculative basis trades in the term and cash markets.  Responsibilities include transmission and congestion research, analysis and forecasting; strategy development in the PJM and MISO FTR auctions; price risk analysis and forecasting; analysis of the electric grid performance in the short- and long-term; production cost, power system and other market simulation modeling for power and FTR trading; and quantitative development of models and trading tools. Required: bachelor’s degree in electrical engineering (power systems focus) with 5+ years’ experience at a utility, IPP, power trading firm, power research firm or ISO as a FTR trader, transmission planning engineer or a congestion analyst with an expertise in the market rules of PJM or MISO (PJM preferred); strong modeling and programming skills; power flow analysis and production cost/dispatch modeling skills using PowerWorld, PSSE, DAYZER, UPLAN,  PROMOD, PSO or PLEXOS, etc.; and programming skills (VBA, Python, R, or C++).

Position #4: Power Trading Analyst
Position reports to the head of Power Trading and provide analytics with a forecasting horizon over the next 12 months in the East power markets (PJM main focus). The position supports OTC traders across a variety of products (heat rates, spark spreads, UTCs, virtuals), maintains dispatch and flow models, builds fundamental models, and works on market and trading-related special projects. Required: a bachelor's degree in Engineering, Finance or Mathematics (Masters degree preferred); a strong understanding of the North American power supply/demand and infrastructure fundamentals; experience with dispatch or flow models (Dayzer or PowerWorld preferred); a familiarity with Tableau; and good coding experience with Matlab, R and SQL. Consideration will be given to experience outside of the East ISO markets.

Position #5: Retail Electricity Structuring & Pricing Analyst
Position provides structuring and pricing for corporate & industrial customers in the east ISO markets (PJM, NY, NE). Responsibilities include developing and managing retail structuring and pricing models to value, price and hedge retail power deals (fixed price full-requirement and block index products) for large commercial and industrial customers; analyzing customer load data, capacity, transmission and ancillary services; maintaining a strong understanding of regulatory requirements, tariffs and market rules; researching proposed market changes and update pricing models; working collaboratively with sales and customers; assisting with new product development efforts; and building and supporting data infrastructure to support a retail business. Required: a bachelor’s degree in Finance or related field; a basic understand of financial and physical power trading markets (experience with ERCOT, PJM, ISONE, NYISO CAISO and western physical markets is preferred); ability to work directly with customers and the sales team; strong communications skills; and advanced Excel skills (ability to write macros, etc.).

Position #6: Power Quantitative Structuring Manager
Position is part of the commercial team and works directly with the originators, traders, quants and customers to undertake structuring activities for complex and bespoke derivative transactions. This is a hands-on supervisor position with 2 quantitative direct reports. Responsibilities include designing complex valuation and price models for structured products including tolling agreements, full requirements / load-following deals, PPA agreements, shaped products, revenue puts, swaptions, weather contingent derivative products, basket options, heat rate options, RECs and other physical/financial/derivatives; and enhancing and back-testing pricing models on an ongoing basis. Required: PhD in a quantitative field (mathematics, engineering, physics, statistics, etc.); 5+ years' experience in a power or gas quantitative role and ideally with prior experience pricing and structuring complex and transactions (exotic options, bespoke structures) or experience building or enhancing pricing models is preferred; strong understanding of embedded optionality and drivers; and experience with coding is required.

Position #7: Power Risk Control Lead
Position is a lead risk role focused on risk and middle office activities of a physical and financial power portfolio including structured deals and transactions (load deals, full requirements contracts, tolling agreements, block and shaped products, ancillary products, unit-contingency deals, options/heat rate call options, etc.).  There is close interaction with the power & origination trading teams, as well as upper management. Required: a bachelor’s degree in Finance or related numerate field; 7-12 years’ experience in risk, trade reporting, valuations, product control, or a middle-office PnL role supporting a power trading desk; strong working knowledge of the physical and financial electricity/power markets; ability to communicate complex trading transactions; ability to communicate with company executives on control issues and processes; and advanced technology skills including Excel/VBA/SQL are a plus.

Position #8: Power Middle-Office Senior Analyst
Position is a hybrid role with a combination of market risk, PnL reporting and trade capture activities. Responsibilities include oversight of the middle-office/risk process for the power generation trade books including monitoring, analyzing and reporting market risk including Value at Risk (VaR) and stress scenarios; production of daily position reporting, P&L reporting and P&L attribution; and communicating with traders and internal stakeholders to understand fundamental market conditions and report on trends and risks associated with the power desk. Required: bachelor's degree in Finance or related field; 3-7 years' experience in market risk, middle office or product control supporting a power trade desk is preferred (experience on a natural gas or coal trade desk will be considered); experience with ERCOT or PJM ISO is highly desirable; a strong risk control-mindset; and advanced Excel skills including VBA and data analysis skills to help with analytics and automation.

Position #9: Strategic Solutions Specialist
Position is responsible for developing and implementing new products beyond the core electricity business for the Corporate and Industrial (C&I) customer segments including distributed energy (solar & batteries), energy efficiency, demand response, etc.  Responsibilities include engaging customer and researching markets to identify new products; developing business cases; leading development and management of new products; managing vendor partners; developing sales process and target customers; partnering with sales on strategies and targets; and reporting on product performance. Required: bachelor’s degree in business or related field; MBA or other related advanced degree beneficial; 8+ years' related experience including 5+ years' experience with financial modeling or customer margin analysis and 5+ years' experience with project coordination/management methods; experience with distributed generation and/or renewable energy development a plus; and strong analytical and financial modeling skills.


City of Georgetown, TX
General Manager of the Electric Utility

The City of Georgetown, Texas, offers experienced electric utility executives an outstanding professional challenge in an ideal location. The City seeks a dynamic and experienced General Manager to lead the utility through exciting professional challenges. Georgetown‘s Electric Utility serves nearly 27,000 customers with an annual demand of 650,000 MWh and a 165 MW peak load. Reporting directly to the City Manager, the new General Manager will have an overall responsibility of 76.5 FTE employees and an annual operating budget of $77.4M. Any combination of equivalent experience and education that provides the required knowledge and abilities would qualify. A typical way to obtain the knowledge and abilities would be with education equivalent to a Bachelor’s degree from an accredited college or university with major course work in electrical engineering, public administration, finance, business, or a related field; and eight years of executive experience in the administration of an electric utility, with knowledge of utility management, including operations, energy resource management and power supply, utility finance, and Public Utility Commission rules and practices. A Master's degree is preferred. The City of Georgetown will offer a highly competitive salary that is negotiable, DOQ.

Interested candidates should apply by August 5, 2019 by sending a compelling cover letter and a comprehensive resume to Confidential inquiries are welcomed to Mr. Greg Nelson at (916) 630-4900. Detailed brochure available at


ACES provides a broad suite of energy trading and risk management services. ACES has the following exciting opportunities available.


Systems Engineer
Location: Carmel, IN

This position is responsible for support of the ACES corporate IT infrastructure. Specifically, this position will manage project plans related to installation, configuration, and testing of corporate systems, including but not limited to client and server hardware, operating systems, and application software. Additional responsibilities include management of the virtualization environment, logical security, and performing other tasks assigned by IT management.  



  • Bachelor of Science in Computer Science, Technology or related degree preferred

  • A minimum of seven years of infrastructure support experience including in-depth experience with analysis, troubleshooting and resolution of hardware and software problems 

  • Experience with Active Directory, Microsoft SCCM, VoIP, and Microsoft Server technologies; VMware including SRM and VDI environments; enterprise backup software and environments, (Veeam preferred); SQL Server and shared storage infrastructure; and Linux 

  • Experience with scripting and task automation; server patch management and support of 3rd party software, (preferably energy industry software) 

  • Experience planning and leading infrastructure related projects 

  • Experience with audit controls, SOC1 preferred 

  • Experience with business planning and developing a technology vision 

  • Experience mentoring, leading, and training team members 

  • Experience with budget planning and procedures 

  • Strong customer service orientation 

  • Ability to work on multiple priorities effectively; develop and execute short-term plans and prioritize conflicting demands 

  • Strong written and verbal communications skills as well as interpersonal and organizational skills to effectively interact with users, technical staff, vendors and management 

  • Ability to physically move electronic equipment including PCs, Monitors and printers 

  • Ability to maintain confidentiality 

  • Works independently with minimal supervision


Trading Analyst/Scheduler Power – Hourly WRTC
Location: Benson, AZ

This position will be responsible for supporting hourly desk activities by maintaining and updating trading, operations, and scheduling systems; covering shifts as needed; and conducting the daily market clearing responsibilities. Additionally, this position will serve as the primary backup for the Senior Hourly Day Trader activities as indicated by the WRTC 2.0 Best Business Practices.  



  • Bachelor’s degree in business or a related field or an Associate’s degree with applicable power trading experience from an institution accredited by an accrediting agency recognized by the US Department of Education.   

  • Minimum of 1 year of energy scheduling or trading, preferably in related markets  

  • Experience in the process of scheduling physical and financial transactions in physical and ISO market structures  

  • Familiar with OATI tagging software, RTO/ISO market portals, and other scheduling software applications  

  • Ability to develop and maintain a strong network of counter parties  

  • Competence with mathematics and other technical concepts  

  • Application and use of critical thinking skills  

  • High degree of analytical and conceptual skills  

  • Effective written and oral communication skills  

  • Fluency in both English and Spanish preferred   


Transmission Analyst I or II
Location: Carmel, IN

This position will be responsible for analysis and management of the physical and financial transmission rights of members and service customers with responsibility for several portfolios in multiple markets.  


The Transmission Analyst will coordinate their work and analysis with several ACES departments including trading, portfolio modeling, scheduling, and regulatory. The analyst will be a key point of contact with members and customers whose portfolio they manage. This position requires an entrepreneurial mindset along with a strong understanding of economic fundamentals and work ethic. This role will be required to meet frequent member, customer, and market deadlines. The analyst’s time will be divided approximately as follows: 40% trading, 50% analytical work, 10% consulting work. 



  • Candidate should possess a college degree in an appropriate discipline with experience in the electric utility industry including energy commodities and physical markets.  

  • Competence with statistical analysis, mathematics and technical concepts and a high degree of analytical skill.  

  • Effective technical writing and communication skills as well as demonstrated proficiency in Excel and Word; programming experience a plus.  

  • Knowledge of the transmission system and LMP based markets.  

  • Team player willing to work in a group environment  

  • Familiar with the industry’s operating procedures and requirements regarding interconnected regions (NERC).